Data Protection

1300d Privacy Policy — Your Data, Our Responsibility

Here you'll find a fully transparent account of how 1300d collects, uses, and protects your personal information on its platform.

Last Updated: January 2026

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Introduction

1300d is a trusted online entertainment platform for users in Bangladesh, and your privacy is our top priority. This privacy policy explains what information we collect, why we collect it, and how it is used and protected. It applies whenever you use the 1300d platform, register an account, or access any of our services. We commit to never selling your personal data to third parties or sharing it without authorization. Reading this policy will give you everything you need to make fully informed decisions about your information.

What Information We Collect

Account & Identity Information

When you register at 1300d, we collect your name, date of birth, email address, mobile number, and password. National ID or passport details may be requested for age verification. This information is essential for creating your account, confirming your identity, and maintaining platform security. We only collect what is genuinely necessary to provide our services. Your data is always stored in encrypted form and protected against unauthorized access.

Device & Browser Information

When you use the 1300d platform, your device type, operating system, browser name and version, IP address, and screen resolution are collected automatically. This information is used to ensure the platform is compatible with your device and to deliver the best possible experience. For mobile users, it is analyzed specifically to improve app performance. IP addresses help us detect potential fraud and unauthorized login attempts. This data is not used alone to identify you personally.

Payment & Financial Information (BDT)

For deposits and withdrawals, we collect your mobile banking number (bKash, Nagad, Rocket), bank account details, and transaction history. All payment information is processed in BDT and stored to the highest security standards. Financial data is never sold to third parties and is used solely for payment processing and fraud prevention. Full card numbers and PINs are never stored on our servers. All financial records are retained in accordance with Bangladesh Bank guidelines and their prescribed timeframes.

Usage Data & Logs

We automatically log your activity on the platform — including which games you play, how long your sessions last, which pages you visit, and what bets you place. This behavioral data helps us improve the platform, personalize your experience, and promote responsible gaming. If unusual betting patterns or signs of problematic behavior are detected, our team will proactively reach out to offer support. We also analyze usage data to plan new games and promotions tailored to the preferences of Bangladeshi users. All log data is stored on encrypted, access-controlled servers.

Purpose of Data Use

1300d uses your data only for clear, legitimate purposes and never beyond what is necessary. We define the purpose before collecting your data and do not use it outside those bounds.

Identity Verification

Your information is used to verify your identity during registration and login, and to prevent unauthorized access. Age verification is enforced to ensure minors cannot use the platform.

Customer Support

Your information is used to resolve issues quickly, answer account-related questions, and handle transaction disputes. Our support team can only access the data necessary to assist you.

Security & Fraud Prevention

Data is used to detect suspicious activity — such as unusual logins, suspicious transactions, or multiple account creations — and to keep the platform secure.

Notifications & Communications

You will be notified by email or SMS about important account updates, promotions, and policy changes. You can opt out of marketing communications at any time.

Platform Improvement

By analyzing the data we collect, we introduce new features, improve payment methods, and customize the gaming experience to meet the needs of Bangladeshi users.

Responsible Gaming

Your gaming behavior is monitored to identify risky patterns, and support or limits may be applied when needed. This is part of our responsible gaming commitment.

Cookies & Tracking Technologies

1300d uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help recognize you on future visits. We use three types of cookies: essential cookies (for login sessions and security), functional cookies (to remember your language preferences and settings), and analytics cookies (to understand usage patterns). You can manage all cookies except essential ones through your browser settings. Keep in mind that disabling cookies may affect how some features work. We do not use third-party advertising cookies, and your browsing behavior is never shared with advertisers.

Cookie Types

  • Essential Required for login sessions, security tokens, and form protection — cannot be disabled.
  • Functional Used to remember your language, theme, and personal preferences — optional.
  • Analytics Used to measure page visits and usage patterns — controllable from your browser.

Data Retention & Security

1300d uses industry-standard security technology to protect your personal and financial data. All data transmissions are secured with SSL/TLS encryption, ensuring your data cannot be intercepted in transit. Sensitive data stored on our servers is protected with AES-256 encryption. Only authorized personnel can access your information for specific operational purposes, and every access is logged. We conduct regular security audits and proactively identify and address potential vulnerabilities. In the event of a data breach, we will notify affected users within 72 hours.


Data Retention Period

Account Information

Retained for as long as your account is active, and for 5 years after closure.

Transaction Records

Retained for a minimum of 7 years as required by law.

Support Records

Automatically deleted 3 years after the issue is resolved.

Analytics Data

Retained anonymously for up to 2 years, then permanently deleted.

Sharing Information with Third Parties

What We Never Do

  • Your data is never sold to advertisers or marketing companies.
  • Personal information is never shared with third parties without your consent.
  • Your gaming data is not sent to any social media platform.
  • Your identity or financial information is never shared with any unauthorized party.

Limited Cases Where We Do This

In certain circumstances, your information may be shared with trusted service providers. Authorized payment gateway partners (such as bKash and Nagad) receive only the data necessary to process your transactions. We may be required to disclose information to authorities in compliance with applicable Bangladeshi law or court orders. Our technology service providers (hosting, security) have limited access to specific data strictly for operational purposes and are bound by strict confidentiality agreements. In all such cases, data is used solely for the defined purpose and third parties are not permitted to use it for anything else.

User Rights & Policy Updates

Your Rights Over Your Data

1300d believes you should have full control over your own data. You can exercise the rights below at any time, and we are committed to responding within 30 days.

Right of Access

You can request to know what information we hold about you and are entitled to receive a complete copy.

Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction and we will update it promptly.

Right to Erasure

Unless required by law, you can request the complete deletion of your account and personal data.

Right to Object to Processing

You can object to marketing communications or certain types of data processing, and withdraw your consent at any time.


Policy Update Information

1300d may update this Privacy Policy from time to time. For significant changes, we will notify you in advance by email or through a platform notification. The effective date of any change will always be shown at the top of this page. Continued use of the platform after a change takes effect constitutes your acceptance of the updated policy. We therefore recommend visiting this page regularly.

Support & Contact

For any requests or questions regarding your data, please contact our Data Protection Team. We commit to responding within 30 business days.

Email:

Privacy@1300d.net

Support Center:

24/7 live chat support available

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Your Privacy Is Our Priority

Your data is always safe at 1300d. Enjoy Bangladesh's finest online entertainment with complete peace of mind.

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